What is your upgrade policy ?
All upgrades are free for life! We routinely upgrade and improve all of our products – we listen carefully to what our customers ask us and then do our absolute best to incorporate their suggestions.
Do you offer technical support?
Technical Support is available Monday through Friday from 8:00 AM through 5:00 PM, GMT +2, excluding holidays that fall on a weekday. Technical Support is provided on a first-come, first-basis at no charge to the customer. The contact information for support is included in the help files within the product itself.
What are the system requirements?
All tools are professionally developed Windows Utility Programs, which works flawlessly on Windows XP, Vista and Windows 7. Complete with an installer and extensive help file, installation is a snap to do and takes approximately 1 minute – it doesn’t get any easier than that!
What is your refund policy ?
By completing your purchase through PayPal, you agree that you are purchasing digital, non-tangible goods and as such are not entitled to a refund of said goods. Defective scripts, software or other products purchased from us are either repaired or replaced at our discretion within 60 days from the date of purchase. Support for technical problems is available for the lifetime of the product. Rest assure though, we take customr support and software development seriously.